Clients Come First
We aim to satisfy our clients through developing an understanding of their needs and their businesses, and by providing an excellent, responsive and innovative service. Putting clients first is an absolute priority for everyone in the firm, whatever their role and responsibilities. We build long term relationships with our clients and colleagues by being trustworthy, open and fair. As a client of Lavelle you can expect communication at all stages of a case and that we will always perform all functions conscientiously, diligently and in a timely and cost-effective manner.
Our focus is on providing consistently high quality legal services to clients across the firm. We pride ourselves on providing commercially focused legal advice of the highest calibre. We combine technical excellence in our work with a commercial approach and a focus on solutions. We work on the basis that if we help our clients to be successful, we will be successful.
We enjoy working with our clients and we want them to enjoy working with us. For this reason, we aim to develop a relationship with each client that is based on professionalism, openness, trust and integrity. We pride ourselves on being approachable and accessible to our clients. We dedicate ourselves to our clients’ matters as if they were our own. We will always aim to avoid “legal jargon” and will explain each clients legal options in a clear and uncomplicated manner.
Investing in Talent
To deliver on our commitment to our clients, we recruit and develop the best people. We believe that, by delivering great client service, we will be involved in the most interesting and challenging client work and, as a result, achieve a reputation of professionalism and excellence, which are essential to attracting and retaining the best people. We believe in the power of collaboration, collegiality and teamwork and we have an open, approachable style with both our employees and clients.